SHIPPING POLICY

All deliveries are from our Warehouse to our customers. For custom prices please contact us. Delivery is made by bundled and boxed through Transport Company at the kerbside.

You must check all goods on arrival, if on a rare occasion you receive the goods damaged you must refuse the delivery.

 

Signing for the delivery:  All goods need to be signed for, so please supply us with an address where somebody will be in to receive the delivery. Our carriers may not leave the goods without a signature. Please make sure you inspect the goods before signing for delivery. If the goods are damaged on arrival, please refuse delivery and do not sign for them and then report that they are damaged, as you will have to return the goods at your own expense.

​

Shipping:  If there is nobody there to sign for the goods our carrier will attempt to deliver to your delivery address twice, and will put an attempted delivery card through your letterbox if nobody is there to sign for the goods. If you are carded twice, then the goods will be sent back to our carrier’s local depot. You will have the option to collect the goods from your local depot or we can arrange for a re-delivery which you will be charged for.  If you choose not to collect the goods or pay for re-delivery, then you will face the 2-way charge. Our carrier charges us for trying to deliver the item and then charge us for returning the item. This charge will be passed onto you.

​

The delivery address:  We ship all our goods to the delivery address on the customers order, but we can change the address on your ins-truction at the time of order. However, if you decide to change your delivery address after your goods have been dispatched, there will be an extra delivery charge.